Career Opportunities

Job Title: Writer/Correspondence Administrator
Division: External Affairs
Department: Development
Reports to: Development Director
New or Revision Date: 8/24/10
Supervises: N/A

SUMMARY OF POSITION:
The organization’s primary need is the creation of formal, written internal processes, procedures, and tools for production and delivery of all communications related to current and potential donors of After School Matters. The basic function of the Writer/Correspondence Administrator is to compose, proofread, and coordinate the delivery of communications -- including newsletters, highly personalized correspondence, and tools that introduce the organization, engage potential funders, and strengthen existing relationships -- to current donors and potential supporters of the organization, as well as to compose and/or edit copy for Development Department Web site pages and the organization’s Annual Report.  Exceptional writing skills and level of detail are critical to persuasively convey the mission of the organization to diverse constituencies, as well as to ensure appropriate tailoring and segmentation of mailings that result in effective engagement.  In addition, this position will be responsible for researching, and reporting on potential funding sources including individuals, corporations, foundations, and government entities.  Equally important is the notation/entry of relationship information and research findings into the Raiser’s Edge Database.

Majory Duties and Responsibilities:

Correspondence/Writing

  • Create internal processes, procedures, and tools for production and delivery of all communications related to this position.
  • Work with Development and Communications Departments staff to create appropriate communications to donors and prospects that align with all organizational strategic planning efforts.
  • Compose correspondence for the Executive Director, Chair, External Affairs Officer, and Development Director varying in content using style, grammar, and content appropriate to specific and targeted audiences.
  • Compose, proofread, and coordinate delivery of highly personalized introduction letters, follow up correspondence, board support letters, acknowledgement letters, gift receipts and stewardship- and recognition-related communications and reports.
  • Segment correspondence mailings in order to include tailored messages/notes from Chair, Executive Director, and Board Members.
  • Provide historical information for every donor/donor prospect letter to ensure recognition is tailored appropriately.
  • Create letter library templates for standard acknowledgement letters and refresh/update following each program cycle or as needed. Actively pursue collection of information relating to After School Matters program and organizational activities to incorporate into communications. 
  • Devise and use consistent, accurate, and appropriate information-sharing mechanisms for stewarding prospects and donors.
  • Proofread the Annual Report for accuracy of donor lists and coordinating other development aspects of the preparation process.  Assist in the mailing and/or distribution of the report to donors.
  • Write all copy for the Development Department pages of the Web site.
  • Write and revise other donor communications, as needed, including a possible donor newsletter.
  • Produce and proofread other written materials, as needed.

Prospect Research

  • Provide high-level research on individuals, corporations, foundations, and government entities using a variety of biographical, organization and financial sources, including online database services, Internet Web sites, library, government sources and other external repositories of public information.  Analyze, synthesize, and extract key information to assess financial capacity, philanthropic interests/tendencies, giving propensity and potential linkages to youth organizations that will inform cultivation and solicitation strategies.
  • Research industry trends and apply findings to plans and strategies.  Prepare reports on donation trends, potential funding streams, and other funding opportunities. Create support memos to Senior Staff with research and recommendations on how to pursue new funding sources.
  • Research potential revenue streams that result in organizational sustainability.

Database

  • Input historical and current research data/information for, and note communications to/activities with, donors, prospects, and solicitations into Raiser’s Edge Database.

Administrative

  • Prepares monthly or as needed reports on work activities.
  • Assist with other projects, as assigned.

Knowledge, Skills and Abilities:

  • Exceptional interpersonal, communications and organizational skills with strong English-language usage, spelling, punctuation and grammar, creative writing, word processing, and accurate proofreading skills.
  • Outstanding written and presentation/report writing skills to persuasively convey the mission of After School Matters to diverse constituencies.
  • Ability to work with and communicate with a wide range of constituents including organization staff, partners, board members, donors, potential donors, and volunteers.  Strong orientation to customer service.
  • Demonstrated background in Internet-based research.  Ability to collect, interpret, and synthesize information to create research reports that will effectively inform fundraising strategies.
  • Knowledge of current philanthropic climate in the Chicago area as well as nationally.  Demonstrated experience in prospect research, development, library research or information related field.  Knowledge of the range of resources available to prospect research and the ability to apply those resources in an organized and purposeful manner.
  • Demonstrated analytical skills to initiate and perform analyses and organize information to identify philanthropic patterns, tendencies, and relationships among individuals, corporations and foundations. 
  • General fundraising skills, including proficiency at supporting and participating in prospect management and tracking processes and staying informed of trends in the field.
  • Knowledge and practice of organizational and time management skills; the ability to multi-task, provide effective follow-up with After School Matters staff and external partners, individuals, and organizations, and proven ability to meet deadlines with strong attention to detail.
  • Exceptional organizational and project management skills (timeline, procedure, reporting, evaluation).  Demonstrated ability to work independently, prioritize work, and independently manage multiple, diverse and competing priorities while meeting deadlines in a fast paced, high energy environment.
  • Excellent Microsoft Office skills, resulting in effectively-formatted documents and reports; ability to collect, synthesize, and maintain information as needed.
  • Ability to work with confidential material and information is essential.

Qualifications:

  • Bachelor’s degree in English or equivalent combination of training and experience relevant to the job duties of this position.
  • 2 years experience in non-profit fundraising preferred.
  • 1-2 years of prospecting research preferred.
  • Proficiency in MS Office applications required and basic database knowledge preferred. Experience using Blackbaud’s Raiser’s Edge or other database software a plus.
  • Chicago residency is required.

 


 

 

 

 

Job Title: Program Specialist
Division: Program Quality
Department: Regional Teams
Reports to: Regional Director
New or Revision Date: 8/1/10
Supervises: N/A

SUMMARY OF POSITION:
The basic function of the Program Specialist position, which is part of each After School Matters regional team, is to facilitate and monitor After School Matters programs, within assigned regions/communities, implemented in collaboration with schools, community-based agencies.

Major Duties and Responsibilities:

  • Act as a day-to-day contact person with instructors and school staff for programs.  Develop and maintain relationships with program partners and instructors.
  • Conduct site visits ad secure the appropriate tools and supplies for the program.
  • Refine program budgets and generate contracts.
  • Plan, schedule and organize all regional level meetings and events
  • Assist in hiring for program staff
  • Address quality and logistical issues directly with partners
  • Identify and resolve operational problems
  • Maintain program database
  • Write programmatic reports and make recommendations based on results of assessments
  • Identify teen needs and interest    
  • Other duties as assigned.

Knowledge, Skills and Abilities:

  • Excellent interpersonal skills
  • Skilled in developing and facilitating collaborative relationships
  • Demonstrated experience leading and developing teams
  • Excellent organizational skills and problem solving abilities
  • Excellent oral and written communication skills
  • Excellent Microsoft Office skills; ability to collect and maintain information as needed
  • Demonstrated experience in project management
  • Ability to multi-task and meet deadlines
  • Ability to work in a fast paced, high energy environment
  • Respect for all levels of the organization and outside partners
  • Energetic team player who works well in collaborative situations
  • Strong orientation to customer service

Supervisory Responsibilities:

  • Supervise Instructors and ensure program quality delivery

Physical Demands:
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to sit for long periods of time
  • Must be able to travel to region and program sites on a regular basis

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job the employee is not exposed to weather conditions the noise level in the work environment is usually moderate.

Qualifications:

  • BA degree
  • 2-3 years management and youth programming experience
  • Proficiency in Spanish preferred
  • CHICAGO RESIDENCY REQUIRED


 

 

 

Job Title: Volunteer Administrator
Division: Program Quality
Department: Program Initiatives Department
Reports to: Director of Program Initiatives
New or Revision Date: 6/24/10
Supervises: N/A

SUMMARY OF POSITION:
The Volunteer Administrator will work with the Program Initiatives team to develop a volunteer program that will offer up to 100 volunteer opportunities annually in After School Matters’ departments, after-school programs, and special events. The coordinator will work with internal departments to assess specific needs for volunteers. The coordinator will be responsible for the recruitment, training, placement and tracking of volunteers. The Volunteer Coordinator reports to the Director of Program Initiatives.

Major Duties and Responsibilities:

  • Refine volunteer program processes and procedures for the organization
  • Develop systems for training, placing, and supporting volunteers
  • Identify volunteer needs for the organization
  • Support  departments in the development of  volunteer position descriptions
  • Train all staff on the volunteer protocol
  • Recruit, screen and develop initial schedules for selected volunteers
  • Facilitate volunteer orientation/ training
  • Monitor volunteer activities to ensure quality; conduct regular site visits and complete appropriate reporting tools
  • Provide assistance and consultation for volunteers as needed
  • Develop relationships with local colleges and universities to recruit student interns as volunteers
  • Develop and maintain an organizational calendar of volunteer opportunities
  • Develop opportunities to partner with local corporations to design volunteer opportunities for their employees (i.e. single day events)
  • Troubleshoot volunteer program-related issues
  • Maintain volunteer files
  • Produce various volunteer program reports
  • Other duties as assigned

Knowledge, Skills and Abilities:

  • Professional volunteer management knowledge and experience
  • Demonstrate experience in project management
  • Excellent organizational skills and problem solving abilities
  • Outstanding verbal, written, and presentation skills
  • High computer literacy with proficiency with Microsoft Office suite
  • Ability to research, collect, and assess data as needed
  • Energetic team player who works well in collaborative situations
  • Strong orientation to customer service
  • Ability to multi-task and meet deadlines
  • Ability to work in a fast paced, high energy environment
  • Respect for all levels of the organization and outside partners

Qualifications:

  • BS/BA degree
  • Experience in after-school youth programs a plus
  • Minimum 3 years of experience in Volunteer Program Management and working with volunteers of all ages preferred
  • Valid Illinois Drivers License and insured transportation required
  • Chicago residency is required

 

 

 

 

 

Job Title: Director of Development
Division: External Affairs      
Reports to: External Affairs Officer
New or Revision Date: 5/13/10 
Supervises: N/A

SUMMARY OF POSITION:
The Director of Development will design, manage, and measure comprehensive plans for major gifts, annual giving, foundation, corporation, and events and lead a team of staff working in grants, individual giving, database management, and events.  S/he will implement fundraising strategies that meet present funding requirements and align with After School Matters’ growth plans.  Reporting to the External Affairs Officer, the Director of Development will strategize and manage revenue-generating and funder stewardship activities.  S/he will direct all solicitation activities of the organization and will provide fundraising staffing support to Board Members, the Executive Director, and External Affairs Officer.


Major Duties and Responsibilities
:


Fundraising

  • Create and implement development plans and goals that align with and support After School Matters’ current operational budget and future growth strategies.
  • Strategize and implement the institution’s major gifts, annual giving, and restricted programs as a component of After School Matters’ total development goals.
  • Personally participate in direct solicitations and appeals. Maintain a portfolio of prospects and develop and execute strategies for engagement and solicitation.
  • Work closely with the Executive Director, External Affairs Officer, Board Chair, and Board Members to implement personal cultivation and solicitation strategies for high-level donors.
  • Ensure coordinated solicitations to individuals, corporations, and foundations who have the means to give from many sources, including associated foundations, donor-advised funds, and corporate giving programs, as well as interests in many types of giving, including outright giving and event giving.
  • Strategize, implement and oversee the execution of After School Matters corporate and foundation grant seeking strategies in coordination with the Grants Manager.
  • Lead research efforts related to industry trends and apply findings to plans and strategies.
  • Create the overall development department plans and calendar of activities.
  • Oversee the creation of appropriate, clear, targeted written proposals.
  • Develop fundraising strategies for the annual Gala and Citywide Showcase with the Chair, Executive Director, External Affairs Officer, and events staff.  Work with Communications staff to ensure appropriate level of donor exposure and placement at events.

Funder Stewardship

  • Oversee the execution and implementation of highly personalized acknowledgement letters, gift receipts and stewardship reports.
  • Manage the production of communications to donors and prospects with Development and Communications staff.
  • Lead monthly revenue meetings attended by the Executive Director, all division Officers, and the Grants Manager, presenting updates on development goals, and strategies to meet the budget.
  • Lead bi-weekly Funder Stewardship meetings attended by After School Matters staff representing all the organization’s divisions.

Board Governance

  • Serve as the primary development liaison with Development and Gala Board Committees.
  • Prepare Development Committee reports and presentations.

Management

  • Manage a fundraising team of up to eight staff, when fully staffed.
  • Manage the department budget, including analytical reporting and income forecasting.
  • Provide consistent team leadership to the Development team and serve on the organization’s Leadership Team to facilitate cross-departmental cooperation and communication.

Other Duties

  • Maintain regular contact with internal and external stakeholders, including the organization’s executive team, as well as staff in the Program Quality and Operations Divisions.  External stakeholders include the organization’s Partners, Board Members, Board Development Committee, members of executive management, donors, etc.
  • Develop and prepare reports related to donation trends, activities, and opportunities.
  • Plan and lead site visits with potential and current donors.  Work with Development Staff, Program Quality Staff, and other organizational leaders to ensure tour success from start to finish and post-tour follow-up.
  • Oversee the management and use of Raiser’s Edge.  Use Raiser’s Edge to produce donor reports, event reports, and mailing lists.
  • Assist with other projects as necessary.

Knowledge, Skills and Abilities:

  1. Ability to work with and communicate with a wide range of internal constituents including Board Members, executive team, program and operations staff, and volunteers.
  2. Outstanding written and presentation skills to persuasively convey the mission of After School Matters to diverse constituencies.
  3. Ability to apply a sophisticated knowledge of fundraising to support an ambitious long-term strategy for expansion and growth.
  4. Excellent knowledge of the current philanthropic climate with a focus on the Chicago area.
  5. Demonstrated commitment to accountability and a results-oriented culture.
  6. Ability to easily and comfortably assume a leadership role.
  7. Exceptional leadership skills with the ability to build a team approach to fundraising.
  8. Strong planning and analytical skills.
  9. Familiarity with The Raiser’s Edge software.
  10. Highly organized and able to work on multiple tasks with specific time frames and shifting priorities.
  11. Ability to work in a fast-paced, high-energy environment.
  12. Sound judgment, professionalism, and enthusiasm.

Qualifications:

  • B.A. or equivalent combination of training and experience relevant to the job duties. Advanced degree preferred.
  • A minimum of five to seven years of successful experience in development.
  • Experience cultivating and closing major gifts, developing donor strategies, and stewarding donors.
  • Experience with the management of development professionals.
  • Demonstrated self-starter with a high level of initiative to create and implement plans.
  • Chicago residency is required.

 

 

 

Job Title: Stipend Manager
Division: Operations      
Reports to: Director of Program Operations     
New or Revision Date: 5/25/10 
Supervises: 1-3 individuals

SUMMARY OF POSITION:
This position is akin to a Payroll Manager position in terms of tasks, but those receiving checks are not After School Matters employees. Teens participating in After School Matters’ programs earn an award for their participation. Depending on the sophistication of the program, this award may be a stipend or wages. The Program Award Manager is responsible for oversight of all functions related to the administration of stipends for program. This will require working closely with the Program Staff as well as the Finance Department.


Major Duties and Responsibilities:

Program Participant Stipends

  • Responsible for processing stipend payments to teens using ADP and Precision Payroll systems (approximately 18 times annually, ranging from 100 to 7,000 checks each time)
  • Oversee timekeeping process performed by field staff (Program Liaisons) at approximately 150 sites
  • Ensure quality control of enrollment and attendance data entered by Program Liaisons for transfer of data into the ADP/Precision Payroll sites
  • Set up departments and their check delivery details each semester and manage changes
  • Perform weekly IRS verification of participant names and social security numbers/individual taxpayer identification numbers
  • Update program participation database with stipend information to report check amounts to Program Liaisons
  • Oversee sorting and distribution of checks and 1099s/W-2s
  • Manage all stipend-related communications, including mailings, e-mail blasts, and phone calls, with internal ASM staff, Program Liaisons and teens/parents
  • Develop and maintain reporting structure
  • Ensure the proper taxing of participants and reporting to the IRS
  • Manage purging of old enrollment records, and integrity of current enrollment records, including minimizing duplicates
  • Ensure any outstanding stipends that arise are addressed timely and appropriately

Overall Stipend Administration

  • Supervise assistant-level staff to support processes
  • Update related procedures and timelines and ensure compliance
  • Maintain relationship with stipend processors (currently ADP and Precision)
  • Troubleshoot any stipend administration issues that are raised
  • Produce reports for the Finance Department coding stipend expenses for the general ledger
  • Reissue lost/stolen checks as needed
  • Perform other duties as required to support and promote the efficient operation of the ASM Program Operations Department
  • Other duties as assigned

Other Duties:

  • Oversee and/or assist with processing of checks for program instructors as needed
  • Oversee and/or assist with processing of checks for After School Matters staff as needed

Knowledge, Skills and Abilities:

  • Extensive knowledge of computer and database software (Word, Power Point, Excel, Access) within a Windows environment
  • Knowledge of payroll and accounting principles and practices, banking, and the analysis and reporting of financial data
  • Strong mathematics skills and the ability to analyze data
  • Demonstrated ability to identify, analyze and solve problems
  • Ability to learn and teach others; effectively uses all information sources and can develop useful resources for others
  • Orientation to customer service in a fast-paced, high-energy environment
  • Excellent oral and written communication skills
  • Ability to multi-task and meet deadlines
  • Highly organized and extremely detail oriented
  • Energetic team player who works well in collaborative situations
  • Respect for all levels of the organization and outside partners

Supervisory Responsibilities:

  • Supervise 1-3 individuals


Physical Demands:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to work on a computer for long periods of time
  • Must be able to sit for long periods of time

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job the employee is not exposed to weather conditions; the noise level in the work environment is usually moderate

Qualifications:

  • Bachelor’s degree and 3-5 years of related experience
  • Demonstrated experience with payroll processing software (familiarity with ADP’s PCPW and EZLM/e-TIME systems a plus)
  • Supervisory experience (2-3 years)

 

 

 

Job Title: Program Operations Data Coordinator   
Classification: Non-Exempt
Division: Operations               
Department: Program Operations   
Reports to: Director of Program Operations       
New or Revision Date: 1/28/10       
Supervises: N/A

SUMMARY OF POSITION:
Ensure the smooth operation of program databases and their associated interfaces:  Program and Participant Tracking System (PTS) and the Request for Proposals (RFP) System.  Prepares, maintains and distributes all Program Operations Department reporting.


Major Duties and Responsibilities:

  • Monitor program data entered into the PTS and the RFP system to ensure completion and accuracy.
  • Regularly perform testing to ensure that reports are accurately reflecting the data.
  • Work closely with vendor to research and resolve any issues experienced by users of the database.
  • Develop and maintain understanding of program structures, cycles and task.
  • Manage timeline of when data needs to be entered into the PTS and RFP system.
  • Ensure staff has proper access to program databases
  • Maintain training documents, conduct training sessions and assist users in navigating/troubleshooting the systems
  • Send regular reminders regarding impending deadlines, and run associated reports showing status of completion by Region
  • Conduct targeted outreach to those missing deadlines to ensure they know how to be successful in completion
  • Report any problems with system functionality, and monitor until resolved
  • Coordinate any required updates to the systems; proactively seek out users feedback and suggestions
  • Lead in future build-out of the Cityspan system for the organization
  • Compile and distribute reports for each program cycle and on an as-needed basis
  • Liaise with the Citywide Out-of-School Time Project
  • Assist in other tasks relate to the efficiency of the Program Operations Department.
  • Other duties as assigned.

Knowledge, Skills and Abilities:

  • Strong understanding of database structures and processes
  • Experienced with report writing tools
  • Ability to collect and maintain information as needed
  • Excellent organizational skills, problem solving abilities and extremely detail-oriented
  • Strong orientation to customer service
  • Excellent interpersonal skills
  • Skilled in developing and facilitating collaborative relationship
  • Demonstrated experience leading and developing team
  • Excellent oral and written communication skills
  • Ability to multi-task and meet deadlines
  • Ability to work in a fast-paced, high energy environment
  • Respect for all levels of the organization and outside partners
  • Energetic team player who works well in collaborative situations
  • Strong internet and Microsoft Office skills

Supervisory Responsibilities:

  • None

Physical Demands:

  • The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to sit for long periods of time
  • Must be able to work at a computer for long periods of time

Work Environment:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job the employee is not exposed to weather conditions the noise level in the work environment is usually moderate.

Qualifications:

  • Bachelor’s degree or equivalent
  • Minimum of three years related experience with computers and database management

 


 

 
 

 

Job Title: Program Award Manager - Teen       
Classification: Exempt   
Division: Operations               
Department: Program Operations
Reports to: Director of Program Operations       
New or Revision Date: 2/11/10       
Supervises: N/A

 

SUMMARY OF POSITION:
Teens participating in After School Matters’ programs earn an award for their participation. Depending on the sophistication of the program, this award may be a stipend or wages. The Program Award Manager is responsible for oversight of all functions related to the administration of stipends for program. This will require working closely with the Program Staff as well as the Finance Department. 


Major Duties and Responsibilities:

Program Participant Stipends

  • Ensure quality control of enrollment and attendance data entered by Program Liaisons
  • Manage all processes required by stipend processor (currently ADP and Precision), including the setting up departments and their split delivery details each semester and managing changes
  • Develop and maintain reporting structure
  • Manage stipend hotline for program liaisons
  • Send weekly files to the IRS to verify participant names and social security numbers/individual taxpayer identification numbers
  • Transfer cleansed enrollment and attendance information from the program database to the stipend processor’s site
  • Update program participation database with stipend payment information
  • Manage purging of old enrollment records
  • Oversee sorting of checks and the distribution of stipend error letters
  • Troubleshoot delivery of checks and 1099s
  • Ensure any outstanding stipends that arise are addressed timely and appropriately
  • Ensure the proper taxing of participants’ stipends and reporting to the IRS

Overall Stipend Administration

  • Supervise assistant-level staff to support processes
  • Update related procedures and timelines and ensure compliance
  • Maintain relationship with stipend processors (currently ADP and Precision)
  • Troubleshoot any stipend administration issues that are raised
  • Produce reports for the Finance Department coding stipend expenses for the general ledger
  • Reissue lost/stolen checks as needed
  • Perform other duties as required to support and promote the efficient operation of the ASM Program Operations Department
  • Other duties as assigned.

 

Knowledge, Skills and Abilities:

  • Extensive knowledge of computer and database software (Word, Power Point, Excel, Access) within a Windows environment
  • Knowledge of payroll and accounting principles and practices, banking, and the analysis and reporting of financial data
  • Strong mathematics skills and the ability to analyze data
  • Demonstrated ability to identify, analyze and solve problems
  • Ability to learn and teach others; effectively uses all information sources and can develop useful resources for others
  • Orientation to customer service in a fast-paced, high-energy environment
  • Excellent oral and written communication skills
  • Ability to multi-task and meet deadlines
  • Highly organized and extremely detail oriented
  • Energetic team player who works well in collaborative situations
  • Respect for all levels of the organization and outside partners


Supervisory Responsibilities:

  • Program Award Assistant - Teen


Physical Demands:

  • The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to work on a computer for long periods of time
  • Must be able to sit for long periods of time

Work Environment:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job the employee is not exposed to weather conditions the noise level in the work environment is usually moderate.

Qualifications:

  • Bachelor’s degree and 3-5 years of related experience
  • Demonstrated experience with payroll processing software (familiarity with ADP’s PCPW and EZLM systems a plus)
  • Supervisory experience (2-3 years)

 
 

 
 

Job Title: Media & Technology Services Coordinator
Classification: Non-Exempt
Division: Program Quality
Reports to: Director, Special Initiatives

New or Revision Date: 2/4/10       
Supervises: none

SUMMARY OF POSITION:
Responsible for managing digital arts lab and A/V resources.

Major Duties and Responsibilities:

  • Work closely with teaching artists, ASM staff, Department of Cultural Affairs (DCA) computing and technical personnel and other ASM resources to identify and meet the media and technology needs of the instructors and students
  • Management, organization, maintenance, and oversight of the computer labs, associated technical infrastructure, and peripherals including workstations, operating systems, software applications, scanners, large-format printers, digital video checks, other digitized equipment.
  • Ensure that the computer hardware and software are kept secure, up-to-date, and accessible
  • Oversee repairs and purchase of new and replacement equipment and software as appropriate; secure and negotiate estimates and prices
  • Maintain accurate equipment and software license inventories and keep the list of insured equipment up-to-date.
  • Manage, organize, maintain and oversee the department’s audio, video, and film inventory in the equipment cage, related accessories, and audio/visual equipment in department classrooms in a safe and secure manner
  • Oversee the regular maintenance and replacement of camera, film, and electronic equipment available for checkout.
  • Ensure all electronic equipment is in good working order.
  • Upkeep of video, 16mm film, sound and projection equipment
  • Updating and maintaining the equipment checkout and inventory databases
  • Enforce and maintain checkout policies
  • Hire, train, and supervise students interns who will assist in equipment check-in/out, maintenance of accurate inventory records and databases
  • Some training and working hands-on with students in new technologies as needed
  • Keep abreast of technical developments in relevant computer hardware, software, and audio, video and film equipment, determine which solutions are the best use for media arts and provide recommendations and purchase accordingly.
  • Confer with DCA computing staff and personnel on technical development affecting the media arts needs
  • Other duties as assigned.
     

Knowledge, Skills and Abilities:

  • Ability to install and update MAC OS X and Windows CP and Vista operating systems and application software
  • Strong Mac-based computer skills including knowledge of computer and digital media hardware, scanners, inkjet printers, digital video editing decks, color calibration, and simple networking issues
  • Knowledge of graphic design, 3D and video editing applications, in particular; Avid, Maya, and Photoshop preferred
  • Working knowledge of digital production, camera, lights, and sound
  • Familiarity with 16mm film equipment preferred
  • Basic photographic and darkroom skills
  • Reliability and ability to work independently
  • Ability to interact professionally with instructors, students, ASM personnel and other external departments and provide courteous and effective customer service required
  • Visual and reading comprehension, logical reasoning, problem solving, attention to detail
  • Excellent oral and written communication
  • Ability to manage multiple concurrent tasks; identify priorities and manage time allocation
  • Ability to work with diverse populations   

Supervisory Responsibilities:

  • N/A


Physical Demands:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Able to lift up to 50 pounds on a regular basis
  • Able to walk or drive to off-site local vendors (hardware and electronic stores, etc.)
  • Able to climb a 15 foot A-frame ladder to assist with gallery and other technical installations

Work Environment:


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job the employee is not exposed to weather conditions the noise level in the work environment is usually moderate.

Qualifications:

  • Bachelor’s degree (MFA) preferably in media arts and technology fields
  • Experience in a university or other highly decentralized corporate or non-profit environment preferred
  • Previous experience managing computer lab environments preferred

 


 

ASM IS AN EQUAL OPPORTUNITY EMPLOYER